Legal notice

Legal Notice

Solo Flowers LLC

This Legal Notice applies to the Solo Flowers website, online store, and all related digital services operated under the Solo Flowers brand.

By accessing, browsing, or using this website, you agree to this Legal Notice and to all other policies published on the website.

Website Operator

This website is operated by:

Solo Flowers LLC
Delaware Domestic Limited-Liability Company
Delaware File Number: 5296055
Filing Date: September 26, 2024

Registered Agent:

Aiperi Mairykeeva
342 Tiger Lily Drive
Middletown, Delaware 19709
United States

Customer contact information:

Phone: (302) 772-2737
Email: soloflowersdelaware@gmail.com
Business hours: Monday–Sunday, 10:00 AM–7:00 PM

The registered agent address is provided for official legal and administrative correspondence. It should not be treated as a retail store, customer pickup location, or delivery destination unless explicitly confirmed by Solo Flowers LLC.

Website Purpose

This website is provided for informational and commercial purposes, including:

  • Viewing floral arrangements and related products
  • Placing delivery or pickup orders
  • Purchasing subscriptions or pre-order products, when available
  • Requesting custom floral arrangements
  • Contacting Solo Flowers
  • Reviewing order, delivery, privacy, and refund policies

Product availability, pricing, delivery eligibility, minimum order requirements, and fulfillment options may change without prior notice.

Product Information

Solo Flowers LLC makes reasonable efforts to present accurate product descriptions, photographs, prices, dimensions, and availability.

Flowers and botanical materials are natural products. The final arrangement may vary from website photographs because of:

  • Seasonal availability
  • Natural differences in color, size, texture, and shape
  • Stage of bloom
  • Availability of containers and decorative materials
  • Substitutions required to complete the order

When necessary, Solo Flowers LLC may substitute flowers, greenery, containers, or decorative materials with alternatives of equal or greater value while preserving the overall color palette, style, and design as closely as reasonably possible.

Natural variations and reasonable substitutions are not considered product defects.

Pricing, Taxes, and Payment

All prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, delivery fees, minimum order requirements, discounts, and other charges are calculated or displayed during checkout.

Solo Flowers LLC reserves the right to:

  • Update prices without prior notice
  • Correct technical, typographical, or pricing errors
  • Decline or cancel an order affected by an obvious pricing error
  • Request additional payment when an approved order change increases the order total

Payments may be processed by Shopify and other third-party payment providers. Solo Flowers LLC does not directly store complete payment card information.

Orders and Acceptance

Submitting payment or receiving an automated order confirmation does not guarantee final acceptance or fulfillment of an order.

Solo Flowers LLC may contact the purchaser or recipient to:

  • Verify order information
  • Confirm delivery details
  • Discuss substitutions
  • Resolve payment issues
  • Request missing information
  • Confirm custom-order requirements

Solo Flowers LLC reserves the right to decline or cancel an order due to:

  • Product or material unavailability
  • Delivery limitations
  • Incorrect pricing
  • Payment failure
  • Suspected fraud
  • Incomplete or inaccurate customer information
  • Safety concerns
  • Abusive or unlawful activity
  • Circumstances outside our reasonable control

Any approved refund, replacement, or store credit will be handled according to the applicable Refund, Returns & Order Policy.

Delivery and Fulfillment

Delivery eligibility, fees, and minimum order requirements are determined by the delivery address and applicable delivery zone.

Requested delivery dates and time windows are estimates unless Solo Flowers LLC explicitly confirms otherwise.

Delivery may be affected by:

  • Traffic
  • Weather
  • Building access restrictions
  • Recipient availability
  • Incorrect address information
  • Seasonal demand
  • Major floral holidays
  • Events outside our reasonable control

Additional delivery terms are described in our Shipping & Local Delivery Policy.

Final Sale and Perishable Products

Floral arrangements are perishable and generally prepared specifically for each order.

Unless otherwise required by law, floral products are final sale once they have entered preparation, been delivered, or been made available for pickup.

Return, cancellation, refund, replacement, and quality-claim rules are governed by our Refund, Returns & Order Policy and Purchase Options Cancellation Policy.

Intellectual Property

Unless otherwise stated, all content available through this website is owned by, licensed to, or used with permission by Solo Flowers LLC.

Protected content may include:

  • The Solo Flowers name and branding
  • Logos
  • Floral arrangement designs
  • Product photography
  • Videos
  • Website copy
  • Graphics
  • Page layouts
  • Promotional materials
  • Product descriptions

Website content may not be copied, reproduced, republished, modified, distributed, sold, licensed, or used for commercial purposes without prior written permission from Solo Flowers LLC.

Customer-Submitted Content

Customers may submit photographs, reviews, card messages, custom-order instructions, comments, or other materials.

By submitting content, you confirm that:

  • You have the right to provide it
  • It does not violate another person’s rights
  • It is not unlawful, fraudulent, abusive, defamatory, or misleading
  • It does not contain malicious software or prohibited material

Solo Flowers LLC may decline, remove, or moderate submitted content at its discretion.

Customer card messages and recipient information are used only for order fulfillment and related customer service unless otherwise authorized.

Third-Party Services

This website may use or link to third-party services, including:

  • Shopify
  • Payment processors
  • Delivery platforms
  • Mapping services
  • Analytics providers
  • Marketing platforms
  • Social media services
  • External websites

Third-party services operate under their own terms, privacy policies, and security practices.

Solo Flowers LLC does not control and is not responsible for the independent content, availability, privacy practices, or performance of third-party services.

Website Availability and Security

Solo Flowers LLC does not guarantee that the website will always be uninterrupted, secure, error-free, or available.

Access may be temporarily limited because of:

  • Maintenance
  • Software updates
  • Hosting problems
  • Internet outages
  • Security concerns
  • Technical failures
  • Events beyond our reasonable control

Customers are responsible for using secure devices, protecting their account credentials, and providing accurate information.

Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, Solo Flowers LLC is not liable for indirect, incidental, consequential, punitive, or special losses arising from:

  • Use of or inability to use the website
  • Reliance on website content
  • Third-party services
  • Technical interruptions
  • Delivery delays outside our reasonable control
  • Customer-provided errors or omissions

Nothing in this Legal Notice excludes or limits any right, remedy, or liability that cannot legally be excluded under applicable law.

Privacy

Personal information collected through this website is handled according to our Privacy Policy and applicable law.

Customers are responsible for ensuring that all personal, recipient, billing, and delivery information they provide is accurate, complete, and current.

Governing Law

This Legal Notice and use of the Solo Flowers website are governed by the applicable laws of the State of Delaware and the United States.

Nothing in this section limits mandatory consumer rights that may apply under applicable law.

Changes to This Legal Notice

Solo Flowers LLC may update this Legal Notice to reflect changes in:

  • Business operations
  • Website functionality
  • Legal requirements
  • Payment or delivery practices
  • Third-party services
  • Internal policies

The current version published on the website applies from the date it is posted.

Contact Information

For questions regarding this website, an order, a policy, or a legal matter, contact:

Solo Flowers LLC
Delaware File Number: 5296055

Phone: (302) 772-2737
Email: soloflowersdelaware@gmail.com
Business hours: Monday–Sunday, 10:00 AM–7:00 PM

Registered Agent:

Aiperi Mairykeeva
342 Tiger Lily Drive
Middletown, Delaware 19709
United States